FabAlley
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Knowledge base
FAQ
Order Status & Tracking
7
How do I check the status of my order?
How will I know if my order has been placed successfully?
Can I modify the shipping address of my order after it has been placed?
How can I track my order shipment?
How soon will the status of my order be updated to 'Delivered' in my FabAlley account?
View all 7
Shipping & Delivery
6
What are the shipping charges on faballey.com?
Do the shipping charges vary on the number of items purchased/weight of the order?
How long will it take for my order to reach me?
What delivery methods do you use?
How do international duties and taxes work?
View all 6
Return & Exchange
14
What is FabAlley’s 15-days return policy? How does it work?
What should be done if my package has been opened or tampered with?
Which products are not eligible for return and exchange?
How do I return products purchased from FabAlley?
How do I place an exchange request on FabAlley?
View all 14
Cancellation Policy
3
What is FabAlley’s Cancellation Policy?
How do I cancel my order?
I just cancelled my order. When will I receive my refund?
International Ordering & Shipping Policy
9
Which countries does FabAlley ship to?
What are the shipping charges on International orders?
How long will it take to receive the ordered products?
What delivery methods do you use?
How do International duties and taxes work?
View all 9
Order & Payment Policy
7
How can I place on Order on the FabAlley website/M-Site/App?
What are the payment options available?
Is it safe to use my credit/debit card on faballey.com?
How do I redeem a coupon/gift card?
What happens to the money deducted from my debit card/credit card/Net Banking/Wallet for an unsuccessful prepaid order?
View all 7
Technical Issues
0
Brand Association
0
Email: customercare@faballey.com